Customer Experience – Does it really matter? Think about your own experiences shopping whether in person or online. I think you care about your experience, and so do your customers care about the experience they have with your company. Here’s a famous quote from Sam Walton of Walmart – “There is only one boss. The…
You may have heard the adage “Good data in, good data out. Bad data in, bad data out.” This couldn’t be more true (and sometimes painful) in the automotive industry. Good catalog data is the heart and soul of selling auto parts online. Having worked with many distributors across the country, we’ve seen firsthand the…
With the holidays and 2022 behind us, it’s time to dive into the new year and new opportunities. At last November’s AAPEX show in Las Vegas, we spoke to many of you who have an interest and are seeing the growing need for eCommerce in your businesses. If we learned nothing else from a worldwide…