Your security and privacy are extremely important to us. We closely follow industry standards and best practices to ensure that the security of our data will not be compromised.
Sound Press uses Secure Socket Layer encryption (SSL) to protect the privacy of your information. Encryption is a way of scrambling a message or a piece of data so that only a person who has the decryption key can view it. By encrypting your personal information, we’re able to make sure no unauthorized persons can see what you’ve shared with us.
All data is stored on servers located in the United States. We run backups throughout the day and use an offsite storage system for backup. We also encrypt all information in our backup systems to prevent data from being viewed by unauthorized persons.
Our servers have internal and external power supplies. By implementing backup power for our servers, we’re able to make sure that data isn’t lost due to power service issues in severe weather or other unforeseen circumstances.
Our data center is monitored 24/7/365. We use digital surveillance equipment to maintain efficient monitoring, and store all customer data exclusively on servers located within the United States.
Network firewalls are used to restrict traffic and access to sensitive information. We also use intrusion detection systems, which prevent access to our data from outside intruders.
Information Collection Practices
We collect a variety of information as listed below as needed to operate our business, and for the legitimate interest of our business, including for marketing purposes, to the extent permitted by applicable law. Our website and other publicly facing services and applications are primarily intended for interaction in the business environment. Our information collection practices are focused on the business context, and the careful and limited identification of leads and prospects for our sales efforts.
These data include:
When a user uses, or interacts with our Platform, or clicks on a link that directs the user to our Platform, the user’s browser automatically provides, and we automatically collect and store, certain information about the user’s device (computer, tablet, smartphone) and the user’s activities. This includes:
Preferences and settings: time zone, language, and character size.
Identifiers: IP address
Technical information: type of device, operating system name and version, device manufacturer, browser information (type, version), screen resolution.
Coarse geographic information: geographic location derived from the IP address.
We collect this data for the proper operation of our Platform. Until the user becomes a “lead” this data cannot be linked to a specific individual.
Data generated by the use of the Platform also include:
Information about use of the Platform: date stamp, URL of the visited page, URL of the last webpage visited before visiting our Platform or a website using our Platform. URL of the last webpage visited before visiting our Service.
History of interaction with our webpages: pages viewed, time spent on a page, click through, clickstream data; queries made, search history, search results selected; comments made, type of service requested, purchases made.
We collect this data to understand how our Platform is used and to create statistics on the use of our Platform. Until the user becomes a “lead” this data cannot be linked to a specific individual
If a visitor interacts with us, for example, to inquire about a product or service, the visitor becomes a lead. In these cases, we will collect information provided to us through the form or questionnaire used to make the request, or the contact or other information provided at a trade show or industry event. The information is provided directly and voluntarily by the individual. Depending on the circumstances, the information may include:
First and Last Name
Name of the business
Street address, city, state, province and/or country
Social Media Handles
We collect this data for sales and marketing purposes to allow us to respond to a request from a lead so that we may provide information about our Service.
Publicly Available Information
We supplement information that we receive directly from the user or the user’s equipment with additional information that is available from public sources, in public records, or other publicly available databases or from information that the user has made public, for example, in tweets or Facebook posts.
Communication from Users
When a visitor or lead completes an online form, visits our website or other areas of our Platform (for example on social media), or when a user otherwise contacts us, by email, phone or text, we automatically collect and store certain information about that user and the user’s activities, as we receive from such user, for example:
The user’s name and contact information.
Information that the user provides to us.
The user’s company information, if any.
The nature of the communication.
The purpose of the interaction, and the action we took in response to the user’s inquiry or request;
Any action the user takes upon receipt of such communication.
The information collected in connection with each type of interaction is retained so that Sound Press and each user can continue interaction with the requestor for marketing and sales purpose and the promotion of our Service.
Communications to Users
In that case, when we send an email message to a user, our message contains images or links, which when viewed or clicked, will register an event with us that allows us to know whether the user has accessed or declined to open our message. This action may also store a cookie which will allow us to count unique clicks or visits and potentially track the recipient.
This information is needed for our legitimate business purposes, because it helps us understand how the individual reacts to our communications and limit the amount and nature of information provided. We believe that such means are fair, lawful, and proportional to the legitimate interest and needs of our business, and that our methodology fairly addresses each user’s legitimate rights and expectations in view of the context and purpose for the collection and use of the information collected.
The information is collected in connection with our marketing efforts and is retained so that we can continue or elect to stop interaction with the lead.
We do not want to intrude in your busy life or waste your time. If at any time you wish that we cease to communicate with you, please contact us, or take advantage of the unsubscribe link that you will find in any of our written electronic communications.
What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website such as www.soundpress.com. Cookies allow websites to save all sorts of useful information, which helps websites improve your online experience. They are unique to your account or your browser.
How are cookies used?
Remember users’ custom preferences
Help users complete tasks without having to re‑enter information when browsing from one page to another or when visiting the site later.
Cookies can also be used for online behavioural targeted advertising, for example, to show advertisements relevant to something that the user has searched for in the past.
What are the different types of cookies?
When dealing with cookies, there are three high levels of categories:
The lifetime expectancy deals with when a cookie is set to expire. The party-origin classification concerns the domain and party responsible for placing a cookie in a user’s browser.
The combination of the cookie lifetime and party-origin types are then used to further classify the cookie, which in turn dictates whether consent is required from the user who is visiting the web site.
Session Cookies – These are temporary cookies that are only stored while browsing the site and are deleted after you navigate away from the site or close your browser.
Persistent Cookies – These are longer-term cookies that are stored on your computer even after you navigate away from the site or close your browser. The length of time that these are stored varies depending on their expiration times.
First-party cookies – These cookies are set by the website domain that you’re visiting. Only the web site that sets these cookies can read them.
|Type of Cookie||What do they do?||Do these cookies collect my personal data / identify me?|
|Necessary||These cookies are essential to make Sound Press web sites work correctly, they enable you to move around our web sites and use our features. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session.||These cookies don’t identify you as an individual. If you do not accept these cookies, it may affect the performance of the web site, or parts of it.|
|Performance||These cookies help us understand how visitors interact with our web sites by providing information about the areas visited, the time spent on the web site, and any issues encountered, such as error messages. This helps us improve the performance of our web sites.||These cookies don’t identify you as an individual. All data is collected and aggregated anonymously.|
|Functionality||These cookies allow our web sites to remember the choices that you make (such as your user name, language, or the region you are in) to provide a more personalised online experience. They can also enable visitors to watch videos, play games and engage with social tools, such as blogs, chat rooms and forums.||The information that these cookies collect may include personally identifiable information that you have disclosed, such as your user name or profile picture. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it.|
If you do not accept these cookies, it may affect the performance and functionality of the web site and may restrict access to content on the web site.
|Targeting / Advertising||These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times that you see an advertisement. They also help us measure the effectiveness of advertising campaigns on Sound Press and non – Sound Press websites.|
We may use these cookies to remember websites that you have visited and we may share this information with other parties, including advertisers.
|Most of these types of cookies track consumers via their IP address and may collect some additional personal identifiable information.|
Manage & Control Your Browser Cookies
You can decide whether or not to accept cookies. One way you can do this is through your Internet web browsers settings. Most browsers allow some control of most cookies through their settings. Please note that if you use your browser settings to modify or block all cookies, you may not be able to access parts of SharpSpring and your user experience will be severely degraded.
The following web sites provide information on how to adjust the cookie settings on some popular browsers:
Targeted advertising: you may visit AdChoices (http://www.aboutads.info/choices/) to receive information on the collection and use of information about your online activities for online behavioral advertising as well as to learn how to opt-out of data used for such advertising by Digital Advertising Alliance (DAA) participating companies. Canadian users may visit https://youradchoices.ca. European visitors may utilize http://youronlinechoices.com to learn about online behavioral advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.
Another resource for learning about online behavioral advertising and ways to opt-out is the Network Advertising Initiatives (NAI) opt-out tool at https://www.networkadvertising.org/choices. This allows visitors to opt-out from the use of information of online activities by NAI member companies.
Do Not Track Signals
Some browsers give individuals the ability to communicate that they wish not to be tracked while browsing on the Internet. California law requires that we disclose to users how we treat “Do Not Track” requests. The Internet industry has not yet agreed on a definition of what “Do Not Track” means, how compliance with “Do Not Track” would be measured or evaluated, or a common approach to responding to a “Do Not Track” signal. Due to the lack of guidance, we have not yet developed features that would recognize or respond to browser-initiated “Do Not Track” signals in response to California law.
Sound Press Cookie Usage
Some cookies are associated with your account and personal information(such as your email address or account Id) in order to remember that you are logged-in. Other cookies are not tied to your account but are unique to you and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and to give you a personalized experience that’s consistent with your settings. Cookies also make your interactions faster and more secure.